Privacy Policy

This privacy policy informs users of the Falla Bi mobile application about the privacy of the services provided and how user data is collected, used, and protected.

Introduction

Welcome to Falla Bi ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application ("App") for fortune‑telling and related services.

Information We Collect

Information You Provide

• When you sign up, we may collect your name, email address, date of birth, and other details.

Usage Data

• We collect data about how you interact with the App, such as features you use, your preferences, and time spent on the App.

Device Information

• We may collect device‑related data, including IP address, operating system, device type, and app version.

Optional Information

• If you use premium features, we may collect payment details via our secure payment processor.

How We Use Your Information

• To provide and personalize fortune‑telling services.
• To improve the App's functionality and user experience.
• To process payments for premium features.
• To send notifications, updates, and promotional content (you can opt out anytime).
• To analyze user behavior and enhance our services.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: To assist with analytics, payment processing, and other operational tasks.
• Legal Authorities: If required by law to comply with legal processes.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your data by contacting us.

Your Rights

• Access, update, or delete your personal information.
• Opt out of promotional communications.
• Withdraw consent for data processing where applicable.

Security Measures

We implement industry‑standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect information from children. If you believe we have inadvertently collected data from a child, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly. Your continued use of the App constitutes your agreement to the updated policy.

Contact Us

If you have any questions or feedback regarding this privacy policy or our application, please contact us.
Email: [email protected]
If you wish to delete your account and data, you can submit a request via email to us.
Email: [email protected]